Privacy Policy

Website: https://envoycards.com.au
ABN: 97 827 671 982
Contact Email: envoycards@gmail.com

1. Overview

Envoy Cards (also known as unrivalledmach) ("we", "us", or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and store your data when you visit or make a purchase from our website, envoycards.com.au (hosted by Shopify).

2. Hosting Platform - Shopify

Our store is hosted on Shopify. They provide the eCommerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall. You can read more about how Shopify handles your data at:
🔗 https://www.shopify.com/legal/privacy

3. What Personal Information We Collect

When you interact with our website, we may collect the following information:

Your name, email address, shipping/billing address, and phone number
Payment information (processed securely via Shopify and third-party gateways like including PayPal)
Order history and purchase details
Your IP address, browser type, and other analytics data via cookies

4. How We Collect Personal Information

We collect information in the following ways:

When you place an order or sign up for our mailing list
When you browse our site (via cookies and analytics tools)
When you contact us via email, form, or social media
Automatically through Shopify’s platform and integrations
When you purchase through our eBay store which integrates with Shopify

5. How We Use Your Information

We use your personal information to:

Fulfill and manage orders
Communicate with our customer about your order or inquiries
Provide customer support
Improve our website and services through analytics
Screen potentially fraudulent orders and categorise as high-risk if necessary
Cross-reference data from eBay to determine high-risk consumers

6. Third-Party Services

We may disclose your information to third parties, including:

Shopify, for site functionality and order processing
Payment processors (e.g., Shopify Payments, PayPal)
Shipping and logistics partners (e.g., Australia Post)

These third parties are only permitted to use your information to the extent necessary to perform the services they provide to us.

7. Cookies

Our website uses cookies to:

Maintain your shopping cart
Understand how visitors use our site
Improve your shopping experience

You may opt out of cookies via your browser settings (Google Chrome, Firefox, Microsoft Edge, etc.), though doing so may affect functionality.

8. Security

We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes encryption, secure servers, and limited access to your personal data as managed by Shopify.

9. Your Rights

Under Australian law, you have the right to:

Access the personal information we hold about you
Request corrections to inaccurate or outdated information
Withdraw consent to marketing communications at any time

To exercise any of these rights, please contact us at envoycards@gmail.com.

10. International Data Transfers

As our store is hosted by Shopify, your data may be stored on servers outside of Australia including the United States, or other jurisdictions where Shopify operates. Shopify complies with data protection laws and implements safeguards for data transfers.

11. Minors

This site is intended for the use of individuals over the age of 18. Transactions made unknowingly will not be compensated. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal and regulatory reasons. The latest version will always be available on our website.

13. Contact Us

If you have any questions about this policy or how your personal data is handled, please contact us:

Envoy Cards
Email: envoycards@gmail.com